200-350 EUR
Frequently asked questions
Due to the perishable nature of cut flowers, we do not offer refunds. If an error occurred on our part — for example, the flowers arrived not fresh or were clearly incorrect — please notify us within 24 hours of delivery. After we review the evidence, we will discuss a suitable replacement arrangement where appropriate. Refunds are not available for perishable items.
Note: Submit complaints to our customer support team with photos and order details so we can assess and respond promptly.
Can I get a refund if my flowers are not satisfactory?
Due to the perishable nature of cut flowers, we do not offer refunds. If an error occurred on our part — for example, the flowers arrived not fresh or were clearly incorrect — please notify us within 24 hours of delivery. After we review the evidence, we will discuss a suitable replacement arrangement where appropriate. Refunds are not available for perishable items.
Note: Submit complaints to our customer support team with photos and order details so we can assess and respond promptly.